Data Management Lead - TuRC MCO

 

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Job Description

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The Data, Digital and Technology (DD&T) Data Lead will create, maintain and leverage enterprise platforms and processes to govern and manage data designed to elevate customer engagement and deliver better patient outcomes.

The Data Lead will focus on improving local data governance and compliance, including setting the data strategy for the MCO (in-line with broader GEM, GPD, Enterprise frameworks), driving the adoption of best practices with respect to data hygiene and management across functional teams, and helping to prioritize data initiatives based on MCO business imperatives. He/She will ensure that key data utilized in the MCO is relevant, up-to-date, accurate, and well-documented.

The MCO DD&T Data Management Lead will also develop MCO insights and analytics capabilities aligned to GEM & GDP direction and will spearhead data consistency and data quality initiatives needed to facilitate deeper insights and analysis at the regional, GEM, and GPLS levels.

Key accountabilities

DD&T Data Management Delivery: Manage data that enables the strategic capabilities in the MCO such as Digital Patient Journey and Outcomes and Next Generation Customer Experience, ensuring compliance with the procedures and policies

Data Stewardship and Governance

• Maintaining data catalog leveraging enterprise platforms (Collibra)

• Understanding the landscape of transactional systems, data management and master data layer to analytics and consuming applications

• Master Data Management: Keeping the reference books up-to-date. Ensuring the capability for cross-referencing of the data from multiple data sources at critical levels (In-Market, IQVIA, CRM, NBA Data)

• Continuous monitoring of the Data Quality, establish consistent metrics to measure quality of data. Detection of the gaps and troubleshooting in coordination with GEM / Global teams

• Building effective relationships with local and global internal partners to understand the data news, new demands, data dependencies and constantly analyze the feedback to identify opportunities for data management processes' improvement and optimization

• Building and maintaining business datasets to meet business insights and analytical needs

• Establishing the rules for data sharing / access matrix development and maintenance

Capacity Building

• Improve data and analytics literacy through targeted capability building and drive adoption of DD&T offerings

• Encourage Data Driven Culture and enable Data Driven Benefits to increase Business Value

• Drive data visualization capability in MCO

• Support and drive GEM/GPLS initiatives to facilitate analysis and improved visibility into trends across the MCO

SKILLS & LEADERSHIP CAPABILITIES

Experience and Education

• Min 2 years of experience as a data analyst / data management lead

• Expert in creation and optimization of data management processes and reports creation

• Experience in development of BI tools (e.g. Power BI, Tableau) is mandatory

• Experience in working with relational databases (MS SQL, MySQL..) ER modeling, API is preferred

• Strong analytical skills; proficiency in SQL and Python/R preferred; proficiency in Excel mandatory

• Knowledge and expertise in the use of data governance, profiling, analysis, and management tools

• Data Science background preferred

• Bachelor’s degree, ideally in a quantitative discipline (e.g. computer science, statistics, math, economics) preferred

Critical Skills and Competencies

• Deep understanding of the MCO needs and technology environment, and experience in aligning business needs and technical capabilities

• Experience cleaning, organizing, and merging data across multiple sources to develop visualizations and complex analysis for non-technical stakeholders

• Understanding of the value of Digital Health solutions and Insights Driven and the impact to on business value

• Exceptional Learning Agility to be able to proactively drive continuous improvement through new processes and platforms

• Excellent analytical skills and attention to detail

• Skilled stakeholder management

Critical Behaviors

• Can effectively manage complex change; effective in ambiguous environments; able to deliver expected results with minimal direction and guidance.

• Decision-making and problem-solving skills; skills to gather data, best practices, and points of view to ensure well-grounded judgment.

• Self-directed, and self-disciplined with experience in implementing new tools and processes

• Demonstrates curiosity and capacity for learning

Locations

Istanbul, Turkey

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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